What is a PBM?






What is a PBM?






Published on 2025-08-19 by Ryan Ross

What is a PBM?

A Pharmacy Benefit Manager is a third-party administrator responsible for processing and paying prescription drug claims, creating formularies, and negotiating discounts with manufacturers and pharmacies…

The Rebate Game: Misaligned Incentives

The Magic Question

Industry insider Jim Lodge suggests brokers ask every PBM one simple question: “Do you take any revenue tied to drug prices?”…

Lack of Transparency: Why Data Matters

Most employer plans overpay for prescriptions because they don’t know what they’re paying for…

Brokers Making a Difference: Case Study

John Kuhlmann shared a case where a 600-life group switched from a large consulting firm…

A New Model: Cost Plus, Angle Health & Broker-Led Reform

Cost Plus Drugs

Mark Cuban’s startup, Cost Plus Drugs, publishes prices for over 1,000 medications…

Angle Health

Caleb Parker of Angle Health describes his company as a “full-stack health plan manufacturer”…

Key Takeaways for Brokers

  • Ask the Magic Question
  • Demand Claims Transparency
  • Break the Specialty Tier
  • Incorporate Cost Plus Drugs
  • Educate Employees

Frequently Asked Questions (FAQ)

What is a PBM?
A Pharmacy Benefit Manager administers prescription drug programs for health plans…
How do PBMs make money?
Many take a percentage of rebates, impose hidden fees, charge manufacturers and pharmacies, and retain spreads…
Can PBMs withhold data from employers?
No. Under CAA 2021, plans with 100+ participants must receive full claims data…
What is the magic question to ask a PBM?
“Do you take any revenue tied to drug price?”
How can brokers introduce transparency into pharmacy benefits?
Use transparent PBMs, incorporate Cost Plus Drugs, and work with carriers like Angle Health…

The Call to Action: Be a Transparency Advocate

Employers are overwhelmed. HR leaders and CFOs often don’t even know what questions to ask…


Subscribe Now

This field is for validation purposes and should be left unchanged.

Don’t Just Sell Plans — Deliver Real Value

Every webinar, article, and tool we create is designed to help you lead better conversations, differentiate your services, and build a stronger brokerage.